Air France UMNR Policy Policy
Air France Unaccompanied Minor Policy
When children travel alone, ensuring their safety, comfort, and the peace of mind of parents and guardians becomes a top priority. The dedicated Unaccompanied Minor (UM) service by Air France provides personalized assistance to minors traveling alone throughout their journey.
Air France Unaccompanied Minor Policy - Air France Minimum age to fly alone
1. Domestic and Certain Regions
The "Kids Solo" service is mandatory for children aged 4 to 11 years traveling alone within Metropolitan France and select regions.
2. International Flights
The "Kids Solo" service applies to international flights for children aged 5 to 14 years.
3. Teenagers (Ages 15-17)
Upon request, teenagers aged 15 to 17 years can also benefit from the "Kids Solo" service.
Air France Unaccompanied Minor policy - Booking Online
An Unaccompanied Minor ticket can be booked online for all Air France-operated flights. The "unaccompanied minor" form should be completed during the booking process.
Air France Unaccompanied Minor policy - Booking Through Air France App
If your child falls within the specified Air France age to fly alone range, the Air France app can be used for booking. Ensure the indication that your child will be traveling alone is made, and don't forget to complete the "unaccompanied minor" form.
Note: The availability of the "Kids Solo" service is subject to capacity. If capacity is reached onboard, the service may be unavailable.
Air France Unaccompanied Minor Policy- Travel Documents
Before your child's departure, obtaining all necessary travel documents, including visas, passports, and required vaccinations, is essential. The Air France Unaccompanied Minor form should be completed online to simplify check-in and avoid last-minute stress. This form will be required at check-in.
If your child or an unaccompanied minor is traveling on an Air France flight to the United States, they’re required to provide a Declaration Form upon arrival.
Air France Unaccompanied Minor Policy- Connecting Flights
The resumption of the chaperone service for unaccompanied minors has occurred across most of the network. Expect the following:
1. One Connection: Airports offering connecting flights in France include Paris-Charles de Gaulle (CDG), Paris-Orly (ORY), and Lyon (LYS). Connections to and from China are possible via Paris-Charles de Gaulle (CDG) since September 6, 2023.
2. Two Connections: Currently, the only routes with two connections are to and from Noumea. These connections are available through airports like Paris-Charles de Gaulle (CDG), Tokyo (NRT), and Singapore (SIN), passing through several countries.
Please be aware that transfers between Paris-Orly (ORY) and Paris-Charles de Gaulle (CDG) are unavailable.
Air France Unaccompanied Minor Policy - Check-in At the Airport
Children traveling alone should check in either:
1. Online: 30 hours before departure through the website, where you will receive a confirmation document to present at the check-in counter.
2. At the Check-In Counter: On the day of departure, plan to arrive at least 30 minutes before the flight's check-in closes. The check-in deadline is indicated on your child's ticket.
Please check in any baggage that your child may not be able to carry on their own. At the check-in counter, you will be informed about where and when Air France staff will collect your child. After your child boards the aircraft, a text message confirming their flight's departure will be sent to you, allowing you to leave the airport.
Check the Air France Check-in Policy.
Air France Unaccompanied Minor Policy- On Board
During the flight, special care will be taken by the cabin crew to ensure your child's comfort and safety. On international flights, your child can enjoy games, movies, cartoons, and even meditation programs designed for kids and adults. Gifts and treats will be provided to make the journey even more enjoyable.
If your child has a tablet or smartphone, starting 30 hours before the flight, a range of magazines for young people can be downloaded using the Air France Play app.
Air France Unaccompanied Minor Policy- Process Upon Arrival
Upon arrival, your child will be the last to leave the aircraft. Air France staff members will accompany them to the arrival area to meet the designated pickup person. The designated pickup person will receive a text message with the aircraft's estimated arrival time. They must present a valid ID card or passport with a clear photo. Depending on the airport, your child will either have already collected their baggage or will do so with the designated pickup person at the destination.
Air France Unaccompanied Minor Policy- Additional Information
1. Exemptions for UK Travelers
Children and young people under 16 traveling from the UK are exempt from paying the UK airport tax, also known as Air Passenger Duty. This exemption applies automatically.
2. Authorization to Leave the Country
It's essential to note that any passenger under 18 years old, whether a French citizen or a foreigner living in France, must obtain authorization to leave the country for any journey outside France.
3. Unaccompanied Minors with Disabilities
Supervision can be provided for disabled children or those with reduced mobility under certain conditions.
4. Flight Delays or Cancellations
In flight delays or cancellations, children traveling alone have priority. Immediate notification will be provided to you regarding any special actions taken to help your child during the trip.
Frequently Asked Questions
The Air France Unaccompanied Minor (UM) service, often called "Kids Solo," is designed to ensure children's safe and comfortable travel alone. This service is available for eligible children on Air France flights.
The Air France Unaccompanied Minor fee varies depending on several factors, including the child's age, the type of flight (domestic or international), and the distance traveled. Please refer to Air France's official website for specific fee details for your child's journey.
To book an Unaccompanied Minor ticket for your child on Air France, you can use the online booking system for all Air France-operated flights. During the booking process, indicate that your child will travel alone and complete the required Air France Unaccompanied Minor form.
Before your child's departure, ensure they have all the necessary travel documents, including visas, passports, and vaccinations, if required. Complete the Air France unaccompanied minor form online to simplify the check-in process and avoid last-minute stress. You will need to provide an Air France Unaccompanied Minor form at check-in.
Yes, it's essential to note that any passenger under 18 years old, whether a French citizen or a foreigner living in France, must obtain authorization to leave the country for any journey outside France.
In flight delays or cancellations, children traveling alone with Air France have priority. Your child will remain under constant supervision by Air France staff, even if overnight accommodation is required.
An Unaccompanied Minor can travel with a cat or a dog on Air France flights, provided all animal transport rules are respected. When booking a ticket for an Unaccompanied Minor on the Air France website, select the "payment by phone" option and contact Air France within 24 hours to notify them about the pet's presence.
Air France minimum age to fly alone depends on the type of flight and destination. Generally:
- For domestic and certain regional flights within Metropolitan France, the child must be between 4 and 11 years old to use the "Kids Solo" service.
- The Air France age to fly alone "Kids Solo" is available for international flights for children aged 5 to 14
- Teenagers between 15 and 17 can also benefit from the "Kids Solo" service upon request.
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