Check Cancellation Policy
Changing or canceling flights can sometimes be costlier than the flight ticket itself. The ANA Cancellation Policy provides affordable options for changes and cancellations to your ANA flight while offering flexibility and clear fare rules.
The ANA 24 hour cancellation policy is valid for tickets issued in the U.S. and Canada.
According to the ANA 24-hour cancellation policy, passengers can cancel their flight booking within 24 hours from the purchase time without any ANA Airlines cancellation fee. This policy is applicable to all fare rules, fare types, and classes of service, but does not apply to reward tickets and group fares.
If canceled within 24 hours and the flight booking was made at least 7 days before departure, 100% refund is applicable. The refund is processed within 20 business days from the cancellation request date.
|ANA's 24-hour booking portal||Zero charges|
|North America and Canada||$25|
|Phnom Penh (Vietnam)||$50|
|Other Vietnam regions||$30|
|Manila and other Philippine airports||$100|
|China and Taiwan||$25|
|Australia and New Zealand||$50|
Note: ANA cancellation charges do not apply to specific categories such as online bookings, children under 12, bookings with travel vouchers, or Elite Diamond members.
For instant assistance with the ANA Flight Cancellation Policy, fill the form above, provide your booking reference or ticket number and last name.
As per the ANA Cancellation policy, if boarding is denied due to overbooking, ANA offers compensation and alternate flight arrangements.
For flight delays or disruptions, ANA provides rebooking assistance, complimentary hotel accommodation (if needed), and refund options.
To know more, check the ANA Flight Change policy.
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