Check Flight Check-in Policy
You can check in to your ANA flight using multiple options - you can use the mobile app, visit the official website, or check in at the airport. Make sure you have your booking confirmation number handy when checking in.
If your flight is scheduled to depart 24 hours before your scheduled departure time, you can do an ANA web Check wherever you are from 24 hours up to 75 minutes before departure.
ANA web check-in service is made available to passengers who have secured seat reservations and completed the necessary information up to 24 hours before the departure of their international flight.
During this convenient process, passengers can confirm or modify their seat selection and obtain their boarding pass. It should be noted that seat reservations and information updates can be made at any time following the initial flight reservation.
However, it is important to know that this service may not be accessible for certain passengers traveling with infants or on specific routes. The check-in process should also be completed in sequence with the flight segments if the itinerary involves multiple connecting flights.
Starting from June 24th, the online check-in service for domestic flights can be accessed via the Domestic ANA Website. Passengers who have made reservations for domestic flights in conjunction with international tickets should utilize this website for check-in. Please be aware that there may be cases where online check-in is unavailable, and in such instances, check-in is recommended to be completed at the airport counter.
Passengers will receive an email notification for check-in 24 hours before their flight's departure time. For passengers traveling to/from the USA, an additional requirement is to register their immigration information.
Passengers who have previously reserved their seats also have the option to modify their seat selection at this stage, with seat assignments being subject to availability.
Check the ANA Flight Change Policy for details.
Regarding international itineraries that include a connection from a Japan domestic flight, ANA web check-in is only accessible 24 hours before the international flight's departure, even if a check-in reminder email was received 24 hours before the domestic flight.
When embarking on multi-flight journeys, it is crucial to adhere to the order of the flights when performing the check-in process. Passengers can begin by searching for their reservation information and then proceed to reserve their seats on the reservation details screen using their passport or email address.
For travelers flying to specific countries, including
As government regulations mandate, Advance Passenger Information (API) must be collected by ANA. When booking your flights, you will be asked to provide this information, which will be transmitted to the respective government authorities of your destination by ANA.
When traveling on applicable flights, the following information will be requested:
If you are traveling with a pet, check the requirements and details on the ANA Pet Travel policy.
Visa requirements vary by destination. Some countries do not require visas, or they may only apply to specific passengers. To determine if a visa is needed for your destination, consult ANA's Airport and City Guides. When entering your visa number, ensure it consists of 8 digits; if it is shorter, add zeros (0) as required.
Certain passengers should either check in online 24 to 75 hours before their international flight or visit a check-in counter on the departure date if:
For those unable to reserve seats on the ANA website in advance, seat requests can be made by telephone at least 24 hours before departure, or you can use the Online Check-in on the ANA website after that.
Online check-in is not available for passengers on:
Online check-in is available for all ANA Group-operated international flights, excluding codeshare flights operated by other airlines. Certain flights, like charter flights, may also be ineligible.
Ensure your printed or mobile boarding pass is with you. Bags should be checked at least 60 minutes before your flight, and your arrival at the boarding gate should be at least 30 minutes before departure.
ANA check-in can be performed through both online and airport-based methods. Passengers can select the preferred method based on their convenience.
ANA web check-in is available for all ANA Group-operated international flights. This service allows passengers to perform check-in from any location with an internet connection.
ANA check in baggage policies vary based on the ticket category and travel destination.
During airport check-in, passengers are advised to arrive promptly and ensure they possess all essential travel documents, including passports and tickets. ANA check-in counters are conveniently situated, and attendants are available to assist.
ANA web check-in is accessible for all ANA Group-operated international flights. Passengers can use this facility to streamline check-in and save time at the airport.
For passengers carrying excess baggage or those with specialized baggage requirements, ANA provides detailed information regarding fees and guidelines for additional baggage on its website. It is recommended to review the specific regulations for your flight.
ANA has defined guidelines concerning the dimensions and weight of check-in baggage. To avoid complications at the airport, passengers are encouraged to review ANA Check in baggage policies on their website before embarking on their journey.
ANA's online check in process allows passengers to select their seat preferences, contingent upon availability. Passengers can choose their desired seats and make modifications as necessary.
ANA recommends passengers arrive at the airport well before their flight, especially if they intend to complete the check-in process at the airport counter. Passengers are advised to refer to ANA's check in time guidelines on their website to ensure a seamless travel experience.
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